FAQs and Common Issues

0.3.1+ Installer Changes

Update 0.3.1 changes the installer/updater system, as such you may have surplus installs of SimToolkitPro, a fix to clean up these installs is planned but to deal with it yourself, head to add/remove programs and uninstalle all older versions of SimToolkitPro.

You may lose the desktop icon as part of the uninstall process, this can be recovered by running the latest installer again.

Installation/Updating NavData

SimToolkitPro now uses navigational data provided by Navigraph. To update the data you can either setup the FMS Data Manager to download it for you (as outlined in the gif below) or do a manual install.

Automatic Install with FMS Data Manager

Ensure the folder selected within the addon manager is the SimToolkitPro folder in your documents folder and not the navdata folder itself.

Manual Install

For a manual data install head over to the Manual Install page and download the packaged download for "X-Plane GNS430, FF757/767/777, X-Crafts Embraer E-175, Aerobask SkyView, JRollon Planes CRJ200, JARDesign A320/A330, ToLiss A319 (XP10), STMA Aircraft, Magknight 787AE"

Once downloaded drag the navdata folder and index file from the zip file into the SimToolkitPro folder in your documents folder. Replace any files it overwrites

Connection Issues (X-Plane)

For connection issues with X-Plane 11, please ensure the following:

  • The plugin is installed in your X-Plane plugins folder (stkpconnect)
  • That both the X-Plane directory and Plugin are shown as installed and ok on the Dashboard
  • That the X-Plane connection settings in the settings page are correct for your configuration

For local connections the host should be "127.0.0.1" or "localhost" and the port will normally be 51303. Port should not be changed unless you have configured port forwarding and are connecting through a router that is setup for it.

For network connections the host should be set to the hostname or IP address of the computer running X-Plane on the network.

If you continue to have connection issues under Settings > X-Plane find the Run Connection Test button. If there are no obvious reasons for the connection issue contact the support discord for help!

Flight Planning with SimToolkitPro and Simbrief

Below are the steps to ensure you are ready for flight planning.

  • You have a SimBrief account (This is free)
  • Your SimToolkitPro Navdata is at the same cycle number as SimBrief (Can be found on the SimBrief site in the top right under "Update Airac")
  • You have entered your SimBrief username in the SimBrief tab of the settings page.

With all that entered and setup you can begin to create your flight plans through SimToolkitPro. If you have issues creating plan after ensuring all of the above has been checked, contact the support discord for help!

Startup Issues

The initial load can be slow, it is processing a lot of information and for the first run, first run after a patch, or doing a cache rebuild, it can take several minutes to fully process all it needs.

Subsequent startup should be much faster. That said if you encounter a white screen or black screen that lasts for more then 30 seconds you likely have a corrupted configuration file. The fix for this is with the white/black screen showing press Ctrl + Alt + Shift + R. This will delete the preferences file and close SimToolkitPro. A new file will be generated on the next startup.

This process does not remove navdata, reports or other information stored in the Documents folder, just preferences.

White/Black/Blank Screen

A current known issue that usually crops up between patches or when navigation data is updated. There is a list of escalating fixes for this issue. If the first doesn't work try the second and so forth.

  1. Try removing the settings.stkp file. This is located in Documents/SimToolkitPro. Restart SimToolkitPro
  2. Remove the navdata folder and its contents from Documents/SimToolkitPro. Restart SimToolkitPro
  3. Head to your Roaming Appdata folder, you can find it with %appdata% in the run/startmenu search box on windows or browse to C:/users/your username/appdata/roaming. In this folder delete the SimToolkitPro folder and its contents. Restart SimToolkitPro
  4. Finally uninstalling fully and reinstalling may fix it.

If you still encounter issues head to the discord to chat with the devs!